Contact Us
Welcome to Trueauragoods. Our brand is operated by Tianjin Tianyu Xinhang Technology Co., Ltd., and our customer service team is here to assist with product questions, orders, delivery, returns, and after-sales support.
How Can We Help?
Please contact us if you need assistance with:
- Product information
- Order status or order changes
- Shipping and delivery questions
- Damaged, missing, or incorrect items
- Returns and refunds
- General customer service inquiries
Customer Service
Email: service@trueauragoods.com
To help us review your request efficiently, please include your order number and a brief description of the issue. For product or delivery concerns, you may also include relevant photos when available.
Our customer service team will review your message and respond as soon as possible.
Company Information
Trueauragoods is operated by:
Tianjin Tianyu Xinhang Technology Co., Ltd.
For all customer service inquiries, please contact:
We’re Here to Help
At Trueauragoods, we want every part of your shopping experience to feel clear and dependable. Whether you have a question before purchasing or need assistance after receiving your order, please reach out to our team and we will provide appropriate support.